RETIGO Cook Service

20/07/10 - The RETIGO company considers its main goal to provide its customers not only with a high-quality product, but also to offer them appropriate service. That is to say both the technical and cookery assistance. The cookery assistance consists mainly of the user's training for our products at the customer's place; other additional services are also possible.
Order of cookery training

• it is necessary to send the order in in written form to the RETIGO Company via e-mail address chef@retigo.com. It will soon be possible to order the training through a form on our website www.retigo.com.

• make sure there is obligatory contact information – customer’s name, address, phone number (cell phone no.), e-mail address.

• in case of training that is bound to be financially endowed in some way (e.g. sales campaign, exhibition campaign, other arrangement), we ask for letting us know about this fact in the order. It may happen otherwise that the invoice will be issued with the usual price.

• feel free to ask for a particular date and time of the training. It is inevitable anyway to arrange the meeting with the training cook who is in order confirmation. The cook will contact you after receiving the order.

• we ask you to prepare the service book (it shall be included in the machine package).

What are the advantages of the training?

• We will advise you about the usage of the combi steamer or other device and give you some tips how to use its potential fully

• We will train you how to operate the combi steamer or other devices and teach you about its functions.

• We will provide you with useful tips and give you practical advice.

• We can help you choose additional equipment (gastronomic containers, detergents etc.).

• We offer our customers Hot-line cook support for 365 days a year

• With trained staff, the work is organised much more fluently.

• You can gain direct and clear answers for all questions you may have about work with gastronomy device

What more does RETIGO cookery assistance offer?

• We can assist you with choice of the size and type of a combi steamer and other gastronomic device.

• You can ask for help with or advice on choice of additional equipment (gastronomic containers, detergents etc.).

• We can arrange a presentation for the customers of RETIGO products by the dealer in the region

• We can give you professional advice on kitchen designing.

• We can help with the search for new customers and consultations on various topics whenever needed.

• You may ask for information about new trends in gastronomy.

• We can advise you on usage of gastronomic technologies in modern gastronomy.

• We may help you professionally with the structure of menu card.

• We can give you information about the use of combi steamer in rational nutrition.